UX Design Project
Healthcare App Redesign
Project Overview
Role
UX Researcher & Designer
Duration
2 Months
Scope
Researching, Designing, Prototyping
Who’s the Client?
Altoida is a healthcare software company that provides a cognitive assessment for patients to test themselves for early-onset Alzheimer’s disease. This project aimed to create an assessment experience that was clear to understand and allowed for more user freedom.
What’s the Problem?
Altoida needs an assessment that patients will complete without leaving mid-way. Customers are often frustrated by confusing instructions and don’t understand why they need to complete the tutorial. While a basic version of the assessment has been built out, the experience is often difficult to navigate.
Meeting The Users
User Personas
-Our client was nice enough to provide their persona based on previous research
Pre-Existing Research
Usability Tests
-The client’s previous research showed them that users were having trouble navigating the AR portion of the tutorial and needed more guidance
-People were struggling with Altoida’s cognitive test exercises, confused about how to place objects in AR and frustrated by the lack of clear instructions when it came to accomplishing motor skill and vision skill tasks
Competitive Analysis
-Analyzing similar products helped with finding inspiration and understanding the type of UI users might already be familiar with
Duolingo
-Tells users when they do something correctly by congratulating them with text and positive images
-Includes progress bar to show how much of the exercise they have left
Augment
-Users are instructed to explore their environment to introduce the concept of surface detection
-Placement indicator is clear and uses light gradient to show where the object will appear
Improving the Flow
Proposed User Flow
Giving Users More Freedom
-Providing ways for users to continue when they feel frustrated could help make the tutorial less confusing
-Guiding first-time users to complete the tutorial could help them complete it
Wireframing
Changes Implimented
-Guidance with placing items in AR
-Making the experience more interactive
-Allowing more freedom and navigation
-Engaging the user with conversational language
-Adding a checklist for the user to see their progress in the tutorial
Final Prototype
It’s Showtime!
Let’s Prototype this thing!
The scenario:
-You are a first-time user and are concerned about your cognitive health
-You have been asked to complete Altoida’s tutorial
Conclusion
What’s Next?
Looking to the Future
-Conduct usability tests with the new MVP